Information Technology Training Advisor - CLS Learn

Information Technology Training Advisor Job

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Job Overview

  • Effortlessly engage with callers, actively listen, analyze their need, and provide solutions
  • Assist students with course selection, registration and retention
  • Assist students with short-term and long-term education planning, major, transfer and career exploration
  • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.
  • Calmly provide conflict resolution and navigate frustrated customer situations
  • Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment

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