CompTIA A+ Certification Training Course

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CompTIA A+

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more.
CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks.
It is trusted by employers around the world to identify the go-to person in end point management & technical support roles.
CompTIA A+ appears in more tech support job listings than any other IT credential.
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

Increased reliance on SaaS applications for remote work
More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
Changing core technologies from cloud virtualization and IoT device security to data management and scripting
Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors

Course Outline

9 skills that you master and validate with CompTIA A+

HARDWARE
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce.

OPERATING SYSTEM
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including common OS, malware and security issues.

NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO.

TROUBLESHOOTING
Troubleshoot real-world device and network issues quickly and efficiently.

SECURITY
Identify and protect against security vulnerabilities for devices and their network connections.

MOBILE DEVICES
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users.

VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization.

OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism.

What you will learn

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
You will:

Identify the hardware components of personal computers and mobile digital devices.
Identify the basic components and functions of operating systems.
Identify networking and security fundamentals.
Identify the operational procedures that should be followed by professional PC technicians.
Install, configure, and troubleshoot display devices.
Install and configure peripheral components.
Manage system components.
Manage data storage.
Install and configure Microsoft Windows.
Optimize and maintain Microsoft Windows.
Work with other operating systems.
Identify the hardware and software requirements for client environment configurations.
Identify network technologies.
Install and configure networking capabilities.
Support mobile digital devices.
Support printers and multifunction devices.
Identify security threats, vulnerabilities, and controls.
Implement security controls.
Troubleshoot system-wide issues.

Audience profile

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.