CompTIA A+

9 skills that you master and validate with CompTIA A+
HARDWARE
Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce.
OPERATING SYSTEM
Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.
SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including common OS, malware and security issues.
NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO.
TROUBLESHOOTING
Troubleshoot real-world device and network issues quickly and efficiently.
SECURITY
Identify and protect against security vulnerabilities for devices and their network connections.
MOBILE DEVICES
Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users.
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization.
OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism.

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
You will:

• Identify the hardware components of personal computers and mobile digital devices.
• Identify the basic components and functions of operating systems.
• Identify networking and security fundamentals.
• Identify the operational procedures that should be followed by professional PC technicians.
• Install, configure, and troubleshoot display devices.
• Install and configure peripheral components.
• Manage system components.
• Manage data storage.
• Install and configure Microsoft Windows.
• Optimize and maintain Microsoft Windows.
• Work with other operating systems.
• Identify the hardware and software requirements for client environment configurations.
• Identify network technologies.
• Install and configure networking capabilities.
• Support mobile digital devices.
• Support printers and multifunction devices.
• Identify security threats, vulnerabilities, and controls.
• Implement security controls.
• Troubleshoot system-wide issues.

• This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.