Communication Skills Workshop

Communication Skills Workshop

The most effective communicators clearly inform others and actively listen to them at the same time.
They can accept input – both verbal and non-verbal – while also expressing their thoughts and opinions in an inclusive way.

Course Overivew

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others?
Can you recall an occasion where you met someone for the first time and immediately liked that person?
Something about the individual made you feel comfortable.
A major goal of this workshop is to help participants understand the impact that their communication skills have on other people.
They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life

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Course Benefits:

Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Creating Positive Relationships
During this session, participants will explore 10 ways to build positive relationships, including using uplifting messages.
Growing Our Self-Awareness
Our confidence in our ability to express ourselves well and to keep our composure in difficult situations can be a crucial asset in the workplace. In this session, participants will complete a self-confidence assessment. Then, the group will discuss ways to improve their self-confidence.
Communication Basics
During this session, you will help participants identify their communication strengths and weaknesses through several reflective exercises.
Communication Barriers
After a large group case study, participants will work in small groups to discuss barriers to communication. Participants will also complete a short exercise to help them develop a habit of mindfulness.
Asking Questions
This session will examine questioning skills (including open questions, closed questions, and probing) through a lecture and a pairs’ exercise.
Listening Skills
Participants will work on their listening skills by participating in two quizzes and several group exercises. We have also provided two lectures for the trainer.
Body Language
To start the second day, the trainer will talk about the idea of body language in a lecture. Then, participants will complete a small group exercise and a large group exercise to explore the concept further.
Communication Styles
This activity will allow participants to take a more objective look at the advantages and disadvantages of both sides of different dichotomies related to communication styles.
Creating a Positive Self-Image
During this session, we will look at the things people determine from your appearance. Participants will explore this idea further using the pictures gathered from the pre-assignment. The session will conclude with a self-evaluation exercise.
 
Frame of Reference
This session will explore our frame of reference and the assumptions that we make. Participants will also take part in an activity that will strengthen their ability to speak about communication concepts more easily.
Techniques for the Workplace
In this session, participants will learn about two key elements of an effective message: preparation and delivery.
Assertiveness
How we see ourselves has an impact on how we interact with others. Through lecture, case studies, and discussion, this session will investigate ways that participants can improve their self-image and thereby deal with difficult situations assertively and positively.
Workshop Wrap-Up
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

  • Identify common communication problems that may be holding them back
  • Develop skills to ask questions
  • Learn what their non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance their ability to handle difficult situations
  • Deal with situations assertively

All employees in public and private business sectors, and university students.

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Course
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Prerequisites

This course is available at :

Classroom Training

Cairo
Giza
Onsite

Online Training

Virtual Interactive Instructor LED
Self-Paced Training

WHY CHOOSE CLS

Experience

We have been in the market since 1995, and we kept accumulating experience in the training business, and providing training for more than 100,000 trainees ever since, in Egypt, and the MENA region.

Premium Facilities

CLS facilities are well-equipped with strong hardware and software technologies that aid both students and trainers lead very effective smooth training programs.

Customer Support

We provide our clients with the best solutions, customized to their specific needs and goals. Our team is highly qualified to answer whatever questions you have.

Global Accredited

CLS is an authorized and accredited partner by technology leaders. This means that our training programs are of the highest quality source materials.

Up To Date

We keep tabs on every change in the market and the technology field, so our training programs will always be updated up to the World-class latest standards, and adapted to the global shape-shifting job market.

Certified Instructors

We select the best instructors, who are certified from trustworthy international vendors. They share their professional experience with the Trainees, so they can have a clear hands-on experience.

Over 200,000 Gradutes From CLS

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Communication Skills Workshop
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