Root Cause Analysis

Root Cause Analysis

Root cause analysis (RCA) is defined as a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems. Some RCA approaches are geared more toward identifying true root causes than others, some are more general problem-solving techniques, and others simply offer support for the core activity of root cause analysis.

Course Overivew

Root cause is the fundamental, underlying reason for a problem. This course allows you to identify the cause of a problem, solve it, and prevent it from occurring again. This saves your organization time, money, and resources.

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Course Benefits:

MODELS AND COMPONENTS OF RCA

  • Correction versus corrective action
  • Separating problem diagnosis versus solution identification and implementation
  • Use of risk assessment within corrective action process

STEP 1 – PROBLEM DEFINITION

  • How to ensure that the right problem is being worked on
  • Tools and filters for priority setting
  • Developing a clear and sufficient problem statement (includes practice)

STEP 2 – UNDERSTANDING THE PROCESS

  • How every problem is a process failure
  • How a SIPOC diagram can set boundaries and define interrelationships
  • Using flowcharts to drill down into the right part of the process (includes practice)

STEP 3 – IDENTIFYING POSSIBLE CAUSES

  • Five ways to identify possible causes
  • Three options for selecting or eliminating causes
  • Logic trees as a cause and effect diagram on steroids (includes practice):

STEP 4 – DATA COLLECTION

  • Causal search techniques
  • The power of variable versus attribute data
  • Check sheets, graphs, diagrams and tables for data collection
  • Interviews observation for less precise data

STEP 5 – DATA ANALYSIS

  • Tools for numeric data analysis (run charts, histograms, pareto diagram, dot plot)
  • Tools for analyzing multiple factors simultaneously (pivot tables, multi-vari charts, Is/Is-Not table)
  • Logical methods of data analysis (thought experiments, change/difference analysis

HUMAN ERROR AND INCIDENT/ACCIDENT ANALYSIS

  • Causes of and solutions for human error
  • How incident/accident analysis differs

STEPS 6 & 7 – Identifying and selecting solutions

  • Six methods for identifying solutions
  • Simple and complex solution selection methods

STEPS 8, 9 & 10 – Implementation, follow-up, and standardization

  • Some models for understanding resistance and planning change
  • Multiple aspects of follow-up
  • Spreading and sustaining results

CAPSTONE CASE STUDY
MANAGEMENT/ORGANIZATIONAL ISSUES AFFECTING RCA PROJECTS

  • Cognitive biases that affect RCA
  • Impact of organizational culture
  • Structures/roles that can support RCA
  • Enhance problem solving effectiveness by providing a model for more deeply analyzing problem situations.
  • Clarify the difference between analytical and creative thinking, and when each is most useful.
  • Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
  • Expand the range of tools available for analysis of problem situations.
  • Quality, safety, risk, and reliability managers, process engineers, technicians, operations supervisors and personnel, process owners, occurrence investigators, analysts, maintenance directors, reliability professionals, and anyone who wants to improve their ability to solve recurring problems should attend this training.
  • Manufacturing markets include core manufacturing markets in machinery and computer equipment, chemical and allied products, fabricated metals, electronics, transportation, and measurement/controlling industries.
  • Service markets that could effectively leverage this course would include consulting/business services, financial services, wholesale/retail, transportation, utilities, and government.
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Prerequisites

This course is available at :

Classroom Training

Cairo
Giza
Onsite

Online Training

Virtual Interactive Instructor LED
Self-Paced Training

WHY CHOOSE CLS

Experience

We have been in the market since 1995, and we kept accumulating experience in the training business, and providing training for more than 100,000 trainees ever since, in Egypt, and the MENA region.

Premium Facilities

CLS facilities are well-equipped with strong hardware and software technologies that aid both students and trainers lead very effective smooth training programs.

Customer Support

We provide our clients with the best solutions, customized to their specific needs and goals. Our team is highly qualified to answer whatever questions you have.

Global Accredited

CLS is an authorized and accredited partner by technology leaders. This means that our training programs are of the highest quality source materials.

Up To Date

We keep tabs on every change in the market and the technology field, so our training programs will always be updated up to the World-class latest standards, and adapted to the global shape-shifting job market.

Certified Instructors

We select the best instructors, who are certified from trustworthy international vendors. They share their professional experience with the Trainees, so they can have a clear hands-on experience.

Over 200,000 Gradutes From CLS

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