ISO 9001 Quality Lead Implementer

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ISO 9001 Quality Lead Implementer

PECB ISO 9001 Quality Management Lead Implementer

As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs.
ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction.
The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.
ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining a Quality Management System (QMS) based on ISO 9001.
During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems and consequently improve an organization’s customer satisfaction and overall performance and effectiveness.
After mastering all the necessary concepts of Quality Management Systems, you can sit for the exam and apply for a “PECB Certified ISO 9001 Lead Implementer” credential. By holding a PECB Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 9001 in an organization.

Benefits of ISO 9001 Quality Management

Gain expertise on Quality Management Systems
Help the organization to offer qualitative products and services
Help the organization to reduce costs
Gain competitive advantage
Increase effectiveness
Assist the organization to focus on risk-based thinking
Contribute to the organization’s continuous improvement
Improve performance
Streamline organizational operations
Increase the efficiency of the supply chain management

Course Outline

Day 1 Introduction to ISO 9001 and initiation of a QMS

Course objectives and structure
Standards and regulatory frameworks
Quality Management Systems (QMS)
Initiating the implementation of a QMS
Understanding the organization and clarifying the quality objectives

Day 2 Plan the implementation of a QMS

Leadership and commitment
QMS scope
QMS policies
Roles, responsibilities and authorities
Risk assessment
Quality objectives and planning of changes

Day 3 Implementation of a QMS

Resource management
Awareness and communication
Documentation management
Operational control
Product requirements, design and purchasing process
Production and service provision

Day 4 QMS monitoring, measurement, continuous improvement and preparation for a certification audit

Monitoring, measurement, analysis and evaluation
Internal audit
Management review
Treatment of non-conformities
Continual improvement
Preparing for the certification audit
Competence and evaluation of implementers
Closing the training

Day 5 Certification Exam

What you will learn

Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
Master the concepts, approaches, methods and techniques used for the implementation and effective management of a QMS
Learn how to interpret the ISO 9001 requirements in the specific context of an organization
Learn how to support an organization to effectively plan, implement, manage, monitor and maintain a QMS
Acquire the expertise to advise an organization in implementing Quality Management System best practices

Audience profile

Managers or consultants involved in Quality Management
Expert advisors seeking to master the implementation of a Quality Management System
Individuals responsible for maintaining conformance with QMS requirements
QMS team members