CLS
IT System and Networks

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Total Duration
40 Hours
Level
Beginner / Intermediate
Category
IT System and Networks
Partner
Cisco
About this course

About this course

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) training provides you with a comprehensive foundation in designing, deploying, managing, and troubleshooting Cisco collaboration environments across on-premises, cloud, and hybrid architectures. Throughout this training, you will progress through a structured set of tracks that build proficiency in core Unified Communications technologies, cloud collaboration services, media resources, calling architectures, and Quality of Service (QoS).

Prerequisites

fundamental terms of computer networking, including LANs, WANs, switching, and routing
Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Course Outline

  • Describing the Cisco Collaboration Solutions Architecture
  • Exploring Call Signaling over IP Networks
  • Integrating Cisco Unified Communications Manager LDAP
  • Implementing Cisco Unified Communications Manager Provisioning Features
  • Exploring Codecs
  • Describing Dial Plans and Endpoint Addressing
  • Implementing MGCP Gateways
  • Implementing Voice Gateways
  • Configuring Calling Privileges in Cisco Unified Communications Manager
  • Implementing Toll Fraud Prevention
  • Implementing Globalized Call Routing
  • Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
  • Describing Cisco Instant Messaging and Presence
  • Enabling Cisco Jabber®
  • Configuring Cisco Unity Connection Integration
  • Configuring Cisco Unity Connection Call Handlers
  • Describing Collaboration Edge Architecture
  • Analyzing Quality Issues in Converged Networks
  • Defining QoS and QoS Models
  • Implementing Classification and Marking
  • Configuring Classification and Marking on Cisco Catalyst Switches
  • Using Certificates
  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Explore the Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • Implement Globalized Call Routing
  • Deploy an On-Premises Cisco Jabber Client for Windows
  • Configure the Integration Between Unity Connection and Cisco UCM
  • Manage Unity Connection Users
  • EAI: Configure QOS
Learning outcomes

What you'll learn

Describe the Cisco Collaboration solutions architecture
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic

Skills you'll learn

16 skills
Collaboration Architecture
LDAP Integration
User Provisioning
Voice Codecs
Call Routing
PSTN Integration
Gateway Configuration
Calling Privileges
Globalized Call Routing
Media Resources

Certificate

  • Attendance Certificate from CLS Learning Solutions
  • This course enables you to pass the 350-801 CLCOR exam. 
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Potential Career Paths

Network Engineer
Technical Support Engineer
Collaboration Support Engineer
Voice Engineer
Unified Communications Architect