CLS
IT System and Networks

AB-900T00-A: Introduction to Microsoft 365 and AI administration

AB-900T00-A: Introduction to Microsoft 365 and AI administration

Total Duration
8 Hours
Level
Intermediate
Category
IT System and Networks
Partner
Microsoft
About this course

About this course

This Course introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Target Audience

Microsoft 365 Administrators responsible for managing Microsoft 365 services, security, compliance
IT Administrators managing Microsoft 365 environments and organizational access.
Security and Compliance Professionals responsible for data protection, governance and regulatory compliance.
AI & Automation Professionals interested in administering Microsoft 365 AI capabilities and Copilot agents.
IT Support and Systems Administrators looking to expand their Microsoft 365 administration and AI governance skills.
Professionals preparing for the Microsoft AB-900 certification

Prerequisites

Basic functional experience with Microsoft 365 services.
Proficient understanding of general IT practices.

Course Outline

  • Introduction to Microsoft 365 core services and admin controls
  • Explore Microsoft 365 security foundations
  • Protect and govern data in Microsoft 365
  • Explore Microsoft 365 Copilot and agents
  • Perform basic administrative tasks for Microsoft 365 Copilot
  • Perform basic administrative tasks for Microsoft 365 Copilot agents
Learning outcomes

What you'll learn

Examine threat protection and intelligence in Microsoft 365
Manage access and permissions in Microsoft 365
Understand the core features and benefits of Microsoft Purview for data protection, governance, and compliance in Microsoft 365.
Identify and classify sensitive information using automated and manual tools, including sensitivity labels and trainable classifiers.
Explain how to implement and manage data loss prevention (DLP), insider risk management, and communication compliance policies.
Describe best practices for data lifecycle management, including retention, archiving, and deletion of organizational data.
Manage Microsoft 365 Copilot licenses and pay-as-you-go billing.
Monitor and adjust pay-as-you-go Copilot usage.
Track Microsoft 365 Copilot user adoption.
Use Copilot Analytics to monitor usage patterns and adoption trends.
Manage and govern prompts in Microsoft 365 Copilot.
Create a Microsoft 365 Copilot Chat agent.
Create a SharePoint agent.
Manage user access and permissions for agents.
Manage the agent approval process and governance policies for agent deployment.
Monitor and manage the agent lifecycle using Microsoft 365 and Power Platform tools.

Skills you'll learn

13 skills
Microsoft 365 Threat Protection
Data Protection & Governance
Communication Compliance
Data Lifecycle Management
Microsoft 365 Copilot Administration
Copilot Usage Analytics
Copilot Adoption Management
Prompt Governance
Copilot Agent Management
SharePoint Agent Management

Certificate

  • Attendance Certificate from CLS Learning Solutions
  • This course enables you to pass the Microsoft AB-900T00-A: Introduction to Microsoft 365 and AI administration Exam
AB-900T00-A: Introduction to Microsoft 365 and AI administration

Potential Career Paths

Microsoft 365 Administrator
Microsoft 365 Security Analyst
IT Support Specialist
AI & Automation Administrator